Archive for : ISI Insider

ISI Central Setups: Instructional Videos

In order for you to navigate ISI Central Setups with ease, we have created short instructional videos to confidently manage both your organization’s ISI Central users and your store’s core LubeSoft® system setups.  The brief but informative videos were designed to have quick and informative resources at the tip of your fingers.  We encourage you to explore the videos below about ISI Central Setups and ISI Central User Creation.

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ESM Feature Enhancements

We are excited to announce our latest LubeSoft® release, POS 15.27, which introduces the building of vehicles based on ACES (Aftermarket Catalog Exchange Standard) identifiers.  This allows ISI to provide additional specification and application data for vehicles. Read More

ISIPay: Elevate Your Payment Processing

Payment processing should be the smoothest part of the customer transaction.  With ISIPay, we offer fully integrated EMV certified credit card payment processing.  ISIPay security features end-to-end encryption within a single payment processor.  Save on fees and eliminate credit card processing input errors with integrated ISIPay terminal and see the difference!  

Features and Benefits:

  • One call to ISI support initiates help
  • Accept Major Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • Accept Chip Cards
  • Accept Contactless Payment
  • Accept Apple Pay, Android Pay & Samsung Pay
  • Enhanced Security with End-to-End Encryption
  • Wired Terminal with Optional Wireless Mobile Terminal available

Want to learn more about ISIPay? Contact your ISI salesperson at 800.922.3099 or visit us at ints.com.

Bay Timer: Enhance Customer Experience

Expectations are an important part of customer satisfaction.  By providing opportunities for customers to be aware of service times and status, you can set accurate expectations and improve customer experience.  Bay Timer offers an up-to-date status of your customer’s visit with color-coded bay times.   Read More

ISI Documentation: Part 2

Last month, we explored LubeSoft® documentation available to you with easy access and extensive resources.  In addition, ISI provides comprehensive documentation for ISI Central™.  We believe thorough resources are of critical importance in supporting and maximizing the use of ISI software.  With sixteen articles and eight training videos, ISI Central documentation covers National Vehicle Sharing, ISI Central Reporting dictionary, ISI Central Setups Overview, and Setups training videos.   Read More