The Latest

Safely Servicing Customers in the Car

In the current environment of COVID-19, keeping store employees and customers safe is paramount. Historically, some stores have had customers go into a waiting room during service. However, as a result of the current situation, many of those operators are evaluating what it may look like to keep the customer in the vehicle.

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Touchless Payment Systems

Using contactless credit card processing to lower the risk of exposure for your customer and employee is a practical step that can be taken to make the process of collecting payment safer and more secure.

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Taking Advantage of Inventory Tools During Drastic Changes in Volumes

Shops have experienced wild and unexpected change in car counts. Days open and days closed are different than in the normal course of business. Shop owners are having to take into consideration surrounding inventory functions and adapt to the rapidly changing environment. Here are a few steps we think helpful as you evaluate and use your inventory tools to adjust to the current needs of society.

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New Normal: Online Library of Video and Article Resources

While we adapt to the “new normal” in an evolving environment, our mission is to support your business with resources to help your operations thrive in a time of uncertainty.  We will be releasing articles and videos for you to use with actionable ways to safely offer services to your customers. Read More

Coronavirus (COVID-19) Update 

ISI is monitoring the Coronavirus (COVID-19) developments closely. As this dynamic situation continues to evolve, we want to reaffirm our commitment to being responsive to customer needs and to protecting the health of our employees. Below are some actions we have undertaken to accomplish both of these very important objectives.

  • This week, ISI is migrating most of its employees to work from their homes.
  • Some ongoing business functions require employees to be on site, and these employees are practicing the CDC recommended social distancing, hand washing and disinfecting of work and common spaces. Employees who feel sick are required to stay home, even if they are scheduled to work on site.
  • All employees are encouraged to limit social contact wherever possible.
  • ISI has halted business travel and will not host visitors to the office through the end of March. We will continue to evaluate this travel and visitor restriction, and it may be extended to follow guidelines from national and local governments.
  • Warehouse inventory has been increased to protect against potential supply interruptions.

Thank you for selecting ISI to service your business systems needs. These are unprecedented times, and we want you to know that we are here to support you.

Steve Barram on behalf of the entire ISI team