The Latest

2017 Car Wash / iFlex Show

We’re live at the 2017 Car Wash Show from April 4-6 at the Las Vegas Convention Center in Las Vegas, Nevada. Come visit us at booth #2330.

Coupons and Discounts Tracking

Advertising and Promotions are a vital component of operating a business, including your lube center.  However, tracking the success and effectiveness of your campaigns is equally as important as the advertising itself.

Tracking promotions, including Coupons and Discounts, has been an available tool to you in LubeSoft® since the beginning.  Like any other tool, how you use it determines the effect it can have on the management of your business. Read more…

Utilizing GSR Benefits Page

In past ISI Insider issues, we emphasized use of the LubeSoft® Graphical Service Review as a tool to use with each customer and how consistently using it helps build the relationship with customers.  As stated in the September 2015 ISI Insider: “Graphical Service Review is a powerful presentation tool that develops relationships with customers while simultaneously allowing you to showcase the services you can provide.”

The Benefits page in Graphical Service Review can be a valuable tool for you and your staff to use as you engage customers in conversation about the services recommended for their vehicle by the manufacturer.  ISI has already provided benefit information about six of the main services, but did you know you can also create your own Benefits page and link it to the service?

Here are a few examples of ways ISI customers have customized the Benefits page to their business with the message they want to communicate to their customers about services they perform.

  • Build a quick Benefits list for a service. This can be a simple, easy to read, 3-4 item bullet list with explanation of how the customer benefits from the service.
  • Source 3rd party videos (30-45 seconds in length) showing a service with listed benefits.
  • Work with a supplier to source content and show their logo on the benefits page.
  • Use short customer testimonials about the benefits they experienced from the service.

As noted, ISI supplies information on the Benefits page for six of the 22 possible services. To help your staff and your customers, consider how you can create your own benefits information for all of the services you show during the service review.  

To learn how to link benefit pages to your services, contact your ISI salesman for more information.

Questions? Call 800.922.3099 or visit ints.com

Press Release: EMV & NFC Technology

Integrated Services, Inc. Partners with Merchant Partners and Ingenico Group to Offer EMV and NFC Technology on a Wireless Smart Terminal

Portland, Oregon
January 1, 2017

Portland, OR – Integrated Services Inc. (ISI), makers of LubeSoft®, announces its integration with Merchant Partners and Ingenico Group’s iWL wireless smart terminals to offer acceptance of EMV and NFC/contactless acceptance anywhere payment is required. With the rapidly changing environment of payment processing, secure alternatives are necessary to keep up with the latest industry advances. The LubeSoft Mobile Cashier integration with Merchant Partners and Ingenico Group’s smart terminals offers a fast, secure and mobile processing solution for accepting credit, debit, gift, fleet, Apple Pay™, Android Pay™, and Samsung Pay™.

Read more…

2017 NADA Show

Come visit us January 26 – 29 in Booth #3661 for this year’s National Automobile Dealers Association (NADA) Convention in New Orleans!

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