Archive for : ISI Insider

Configuring Oil Type to Help Manage Your Shop

Through the years, types of motor oil have expanded from conventional to a variety of synthetic and high mileage oils. Selecting the proper Oil Type is important for servicing vehicles correctly, and the data can be used to better understand your sales and customer behaviors.

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CARFAX® QuickVIN™ Integration with LubeSoft®

Nearly nine hundred shops employ the CARFAX QuickVIN integration with LubeSoft to improve service speed and accuracy. Technicians simply enter a license plate in LubeSoft, then the QuickVIN integration connects to CARFAX to collect VIN and build the vehicle year, make, model and engine. This fast and accurate method for creating vehicle records expedites service times and protects shops from application or parts ordering errors.
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Window Sticker Printing – New Options with LubeSoft

The oil change window sticker, sometimes called the “reminder sticker”, is one of the most common forms of direct marketing used by stores. The window sticker is a constant reminder to your customers where they had their oil changed and when the next service needs to be performed. By staying in front of your customers, you keep them coming back time and again. Read more…

Enhancing Customer Service with Mobile Service Review

Mobile Service Review is one of the most impactful tools you can be using on a day-to-day basis with your customers.  Why do we keep talking about it? Because we believe it has such a huge and lasting impact on the way you conduct business and your bottom line.  Mobile Service Review is a tool to help employees educate customers on manufacturer maintenance plans.  Read more…

15.11 LubeSoft® Release Updates

The 15.11 LubeSoft release is now available and we would like to highlight some of the included enhancements. Read more…