Archive for : ISI Insider

2019 iFLEX Tradeshow

Come join us at this year’s AOCA iFLEX show held May 13-15, 2019, co-located with The Car Wash Show in Nashville, Tennessee!

The iFLEX event presents the opportunity and incredible value of industry specific networking and education.  Discover new products, learn from industry experts, and connect with like-minded quick lube professionals.  Walk away with a deeper understanding of the industry and resources to enrich your business.

Steve Barram, CEO of Integrated Services, Inc. will be presenting an education session titled: “Technology Innovations Affecting our World of Fast Lubes:  Road to Survival or Perdition?” We encourage you to come listen to him speak on the impact of technology across industries and how to be alerted and acquainted with an ever changing technology world and its potential impact on your business.

Come visit our booth and learn more about new LubeSoft® enhancements and ISI Central Setups and how they can impact your business and your customer service.

Make sure to register early at the AOCA websiteCome visit us at booth #423 and connect with our team! We look forward to seeing you there.

ISI Central: Harnessing the Power of ISI Central Setups

We get it.  Your priority is to focus on the people who drive your business – your customers and the employees who serve them.  In order to serve them well, you need powerful and intuitive software to support your mission.

ISI Central Setups is the powerful web-based solution for managing LubeSoft® store configurations – anytime, anywhere.  Well managed setups help store operations run more smoothly and support clear and informative reporting for your business.  ISI Central Setups allows you the flexibility to centrally manage setup configurations.  Each setup includes a list view to simplify working with large volumes of data. Read more…

LubeSoft and ISI Central: Recent Feature Highlights

 

ISI’s desire and priority is to continually enhance our products to meet your needs in ways that are practical, provide powerful tools and reflect the changing environment in which you operate.  As the year comes to a close we want to highlight a few key features that have been added to the LubeSoft® and ISI Central products.  

Highlights of 2018 Features:

  • Adjusted Store Ticket Average
    • Adjusted Ticket Average allows you to exclude specific categories from the regular Store Ticket Average (for example, exclude tire sales to show an Adjusted Store Ticket Average of all services except tire sales).   You can view Adjusted Ticket Average on LubeSoft View Daily Statistics, the Transaction Report, and on ISI Central Mobile Stats so you can monitor your core business.
  • Club Loyalty: Points Club
    • Points Club allows customers to accumulate points and gain flexibility in redeeming rewards.  Customers accumulate points based on their invoice net sales amount and are able to choose when to redeem available awards.
  • Enhanced Security on Fleet and Club Promotions
    • For certain promotions (manager discretion, fleet, club or high value), you may not want them listed for a cashier to easily select. With the 15.14 LubeSoft release, a flag is added to coupon/discount setup to control whether a promotion appears in the F1 Help screen during tendering.
  • Online LubeSoft User Guide and Reports Guide
    • User and Report guides are now web-based guides for access anytime, anywhere.  Customers have the ability to use the search function to locate specific information within the guides.
  • Specify Oil Type by Service
    • LubeSoft® Oil Type setups allows you to configure Oil Types (Conventional, Semi-Synthetic, Synthetic, Synthetic 2-5, High Mileage and more) on your oil change job(s) to limit which oils are allowed with the service. Once configured, the software prevents incorrect oils from being sold for varying tiers of oil change services. For example, a Basic Full Service may be configured to only allow conventional oil, or a Synthetic Service configured to only allow synthetic oils.

During the holiday season, more than ever, our thoughts turn to sincere gratitude towards you, who have made our business possible.

Happy Holidays!

 

Sincerely,

Integrated Services, Inc.

Adjusted Store Ticket Average

In the latest LubeSoft® 15.14 Release notes sent out a few weeks ago, we featured the new LubeSoft enhancement “Adjusted Store Ticket Average”.  As the needs of the fast lube industry change, our mission is to enhance LubeSoft to better support your business.

As our customers have expanded the variety of services offered, many have asked for a way to effectively measure core business trends, such as oil changes and fluid maintenance services, without new services in the mix. The new Adjusted Store Ticket Average allows you to exclude specific categories from your regular Store Ticket Average. As an example, exclude the tire sales, installation and rotation categories and tire promotion category to have an Adjusted Store Ticket Average of all services except tire related items.

Adjusted Store Ticket Average appears on LubeSoft View Daily Statistics, the Transaction Report, and on ISI Central Mobile Stats so you can monitor your core business.

Interested in learning more about how to maximize this feature? Contact your ISI sales person at 800.922.3099.

Club Loyalty Program: New Features

Customer loyalty is key to building and strengthening your business.  Our Club Loyalty Program provides the tools for you to reward customers for their loyalty, which in turn supports repeat and new business to your shop through word-of-mouth marketing and customer referrals.

In the LubeSoft® release scheduled for early November, we have added a new Points Club feature to the Club Loyalty Program.  The Points Club allows customers to accumulate points and gain flexibility in redeeming rewards. Read more…