Archive for : ISI Insider

System Updates: Important Notice



The 22.4 LubeSoft release and Operating System Updates will soon be available and we would like to highlight some important details for you to know. Changes to hardware may be required, so please read carefully below.


  • If you are currently using Zotac Thin Clients, they will work with the new Operating System.


  • If you are currently using Thin Clients not branded as “Zotac”, they will need to be upgraded to the new Zotac CI331 Thin Clients in order to support the new Operating System. However, unlike the older Zotac Thin Clients, the new Zotac CI331 will only work with the new Operating System. As such, they need to be installed immediately after upgrading to the new Operating System.

Note: older versions of Zotac Thin Clients are end-of-life and unavailable for purchase, so the upgrade path requires a Zotac CI331.

To help identify your Thin Clients, an image of the top of the Zotac Thin Client is below.


If you would like assistance in determining the next best steps for your company, please reach out to your ISI salesperson for personalized advice. 

Questions? Call your ISI salesperson at 800.922.3099 or visit us at ints.com.

A Message From the President

With the year rapidly coming to a close and Thanksgiving upon us, I want to take a moment to pause and reflect.  Thanksgiving is not simply a holiday, but a mindset and time for reflection.

Please allow me to say thank you for being a part of the ISI family and for allowing us to be a part of your business.  We are immensely grateful for the privilege to serve each of you.  Too often it becomes easy to get caught up in the day-to-day and miss an opportunity to share our gratitude for you, but it is important to us that you know how important you are to us.  Thank you for entrusting us with the needs of your business.

May the upcoming holiday season be full of joy for you and your families.

ISI Central Report Scheduling

In September we reviewed  two ISI Central features that provide powerful functionality and ease of access.  In particular, we reviewed the Transaction List report that allows you to review a PDF copy of a customer invoice from anywhere at any time.  With the ability to review a comprehensive list of invoices dated back to the beginning of your ISI Central activation, this report also provides the ease of scheduled reporting and emailed reports. Read More

ISI Central Reports: Part 5

In continuation of our reporting series, we are featuring two reports that support operational decision making and analysis.  Utilizing these reports allows you to gain a deeper understanding of inventory status and promotion effectiveness.

Read More

ISI Central Reports: Part 4

We’ve spent the last few months highlighting different reports available to you through ISI Central Reports and will continue this month.  Why do we keep talking about ISI Central Reports? Because with over 90 customizable reports available at your fingertips, we firmly believe they are valuable tools to enhance and streamline your business practices!

Featured Reports

  • Invoicing Exception:  The Invoicing Exception Report allows you to look for unexpected activity related to work orders and invoices. Review “Aborts”, “Deletes”, and “Voids” to check for any potential  theft issues in the store. Review the reasons noted by the employee performing the function to ensure they are valid. Abnormal amounts of “Aborts” or “Deletes” by a single employee could also be a training issue where the employee doesn’t know how to correct an entry error within the work order. We recommend this report be scheduled as a weekly report to be automatically emailed to you to review.


  • Cost of Goods by Transaction:  The Cost of Goods by Transaction Report allows for an owner to drill down to individual invoices to view the gross amount of the invoice prior to taxes and promotions, the COGS (Cost of Goods Sold) for what was provided, any coupon or discount that was applied, and the COGS as a percent of the net amount of the invoice. The report also provides a hyperlink to the PDF of the invoice for review.

Interested in learning more about ISI Central? Contact your ISI sales person at 800.922.3099 or visit us at ints.com.