Archive for : ISI Insider

ISIPay: Elevate Your Payment Processing

Payment processing should be the smoothest part of the customer transaction.  With ISIPay, we offer fully integrated EMV certified credit card payment processing.  ISIPay security features end-to-end encryption within a single payment processor.  Save on fees and eliminate credit card processing input errors with integrated ISIPay terminal and see the difference!  

Features and Benefits:

  • One call to ISI support initiates help
  • Accept Major Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • Accept Chip Cards
  • Accept Contactless Payment
  • Accept Apple Pay, Android Pay & Samsung Pay
  • Enhanced Security with End-to-End Encryption
  • Wired Terminal with Optional Wireless Mobile Terminal available

Want to learn more about ISIPay? Contact your ISI salesperson at 800.922.3099 or visit us at

Bay Timer: Enhance Customer Experience

Expectations are an important part of customer satisfaction.  By providing opportunities for customers to be aware of service times and status, you can set accurate expectations and improve customer experience.  Bay Timer offers an up-to-date status of your customer’s visit with color-coded bay times.   Read More

ISI Documentation: Part 2

Last month, we explored LubeSoft® documentation available to you with easy access and extensive resources.  In addition, ISI provides comprehensive documentation for ISI Central™.  We believe thorough resources are of critical importance in supporting and maximizing the use of ISI software.  With sixteen articles and eight training videos, ISI Central documentation covers National Vehicle Sharing, ISI Central Reporting dictionary, ISI Central Setups Overview, and Setups training videos.   Read More

ISI Documentation: Part 1

Did you know you have access to extensive documentation for LubeSoft® and ISI Central at the click of a button?  ISI offers a central resource for quick and easy access to procedures, training, and setup instructions.  Articles cover extensive topics including: getting started, equipment guides, procedures, inventory, invoicing, reports, integrations, and much more.

 In addition, we provide comprehensive training videos to walk you through processes step-by-step.  We encourage you to explore the videos below to learn more.   Read More

ESM: Review of Selected New Functionality

In July of 2020, we introduced the powerful and intuitive re-design of the Electronic Service Manual® (ESM). ESM provides you important Motor Chek-Chart vehicle information directly from the work-order screen.  The updates offer browser-based navigation with increased ease and accessibility of added functionality.  Operators are saying the new ESM has expedited their workflow and is the best update yet!   Read More