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Archive for : ISI Insider

ISI Central Reports: Part 1

Having the right tools to support the flow of your business is key to maximizing your time, effort, and productivity.  If you are not already familiar with or taking advantage of the reporting functions within ISI Central Reporting, we encourage you to review what is available!  Over the next few months, we will be featuring some of the reports available to support your operational needs. Explore the reports available to you below to learn more. 

  • Fleet Return Analysis
    • If you are interested in maintaining and/or building your fleet vehicle traffic, use the Fleet Return Analysis report to review which of your current fleets have had vehicles come in over the last six months, the previous six months and the previous year to determine which have come in but haven’t recently returned.  The report provides contact information for follow up.
  • Business Summary and Statistics 
    • The Business Summary & Statistics Report gathers a number of key indicators and statistics into one document that can be reviewed daily or for a specific date range.  The summary page includes a number of key metrics, such as the number of oil changes completed and what types of oils were used, and how many new and repeat customers came in for service.  The statistics page(s) provide sales numbers and percentages of categories of parts and services sold.

Would you like more information? Contact your ISI salesperson at 800.922.3099 or visit us at ints.com.

LubeSoft and ISICentral: The Latest Enhancements

The new year always presents an opportunity to focus on what is most important. We’ve said this before and will continue to repeat ourselves; without our customers, we wouldn’t be where we are today.  Your input is deeply valued by our team.  Our recently added enhancements are all focused around meeting your needs based on your feedback.  Our goal is to provide you with relevant tools to support the functions of your business.  

Added Features 

  • LubeSoft® enhanced Electronic Manual Screen (ESM) with added information and tools for your technicians, including engine and vehicle diagrams, lighting part numbers, and wiper blade sizes.
  • ISIPay Integrated credit card processing. ISIPay is a fully integrated credit card processing solution that features end-to-end encryption within a single payment processor. Save on fees and eliminate credit card processing input errors with integrated ISIPay terminal. Wired and Wireless terminals available. (US customers only)
  • ISI Central Setups: New tools have been added to more easily manage the main LubeSoft setups, especially for multi-store operators.  
  • Coming Soon: ISI TXT2PAY® option to use in conjunction with ISIPay integrated credit card processing. Offer your customers a secure, contactless, quick and easy option to text their secure payment. (US customers only)

Interested in learning more about the new features? Contact your ISI sales person at 800.922.3099 or visit us at ints.com.

Coming Soon: ISIPay TXT2PAY®

As 2021 winds down and we look forward to the new year, we have an exciting new feature to introduce.  Coming early 2022, we will be offering our ISIPay customers a contactless method of payment called TXT2PAY. At cash out, a text message may be sent to your customer with a work order summary and instructions on how to pay via credit card through their phone. We are partnering with Throttle’s NextGen Payments, powered by AuthVia, to offer your customers a secure, quick and easy option to text their secure payment.   Read More

Thanksgiving Message from our President

Thanksgiving is one of those meaningful holiday times when our attention is drawn to thinking of and being thankful for the people who touch our lives and in turn who we have the privilege to impact.
It is fitting that ISI as a whole team and I, individually, take this opportunity to let you know how thankful we are for you. It is our privilege to have you place your trust and confidence in us as we serve you each day in your business. Our goal is to connect in ways that demonstrate we see you as an individual or individuals who have needs and feelings about the care and service we provide.

We are thankful for you and wish that this Thanksgiving season will afford you time with loved ones and friends where you will have the opportunity to express what those relationships mean to you and how thankful you are to have them in your lives.

 

Again, thank you and have a happy and blessed Thanksgiving.
Steve Barram

New Export for QuickBooks Online

ISI is pleased to announce the upcoming availability of an export for Quickbooks Online. The feature includes an AR extract for billed fleet invoices and GL extracts for inventory and other activity. Unlike the current Quickbooks Pro format, the Quickbooks Online AR extract includes invoice line item and tax detail. The feature is currently in beta release and will be available soon for all ISI customers. 

Important Note: The Quickbooks Online extracts are a new option, and the existing Quickbooks Pro exports will continue to be available.

For more information, reach out to your ISI salesperson at 800.922.3099.