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Archive for : ISI Insider

Eliminate Obsolete Inventory

Do you have obsolete inventory taking up space in your store?  If so, you inadvertently may have inventory working on the “First In, Never Out” method.  With the end of the year quickly approaching, now is a great time to evaluate your stock.

Here are a few scenarios with instructions on how to easily clean up your inventory.

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Is an iPad on Your Christmas List?

If you have been thinking about adding Mobile Greeter and signature capture to your software offerings, now is a great time to find a deal on an iPad® generation 2 or newer. With the recent introduction of the iPad Air from Apple®, prices of previous generation iPads have dropped.

Mobile Greeter 11.10 is LubeSoft’s latest innovation that gives you the ability to meet and greet customers anywhere on the lot with your iPad. Mobile Greeter is the fast and friendly way to immediately greet your customers when they arrive.

Features and Benefits

» Edit or Add Customer Information such as Name, Address, Phone, and Email Address

» Easily Select Services for Today’s Visit

» View Initial ESM Information such as Oil Viscosity and Grade, ESM Parts, Tire Pressure and Technical Service Bulletins

» View, add or edit Customer Custom Service Interval

» Print Window Sticker and/or Graphical Service Review

We would love to answer any questions you have about the LubeSoft Mobile Greeter or any other LubeSoft features.  Please contact: isi@ints.com

Delivering Maximum Value

October marks another anniversary of the Insider. When it began, the ISI Insider was created to give our customers relevant “sound-bytes” of information to help maximize your use of LubeSoft to benefit your business. In an effort to provide a wide variety of information, articles have ranged from disaster preparedness to marketing tips. Often we try to link a topic to our ISI web page to provide more in depth information for you on the topic.

We recognize the magnitude of e-mails that plague your inbox on a daily basis, which is why we want the Insider to be of maximum value to you. Your time is precious and we respect that.

So, instead of another topic in this edition we want to ask you, our customer, a couple of questions. What topics would have the most relevance and value to you? What would you like to see featured in the ISI Insider?

Our software is driven mainly by the valuable input we receive from you our customers. We believe the Insider could also benefit from that same thought and input from you.

Please take a moment to send us your thoughts.  We thank you in advance!

Send your ideas to marketing@ints.com.

Expanding Your Service Offerings

In August’s ISI Insider article, we talked about Integrated Service Estimator (ISE) and how it is a helpful tool to provide additional services beyond your current offering. This month, we would like to give you an example of how you can expand your current service options by using existing LubeSoft functionality already available in your system.

Consumers want to trust their quick lube operator to provide the most accurate recommendations for their vehicle. As they grow in their comfort with your service and recommendations, consumers are more likely to be open to service suggestions. There is an old adage that says, “The first one to get the tires off gets the rest of the wheel business.”

If you are looking to perform tire rotations, the Electronic Service Manual (ESM) provides manufacturer tire pressure and lug nut torque specifications. With the information easily available to answer questions about original manufacturer specifications, you can provide customers with precise and accurate details about the needs of their vehicle. Helping your customers maintain proper tire pressure and rotate the tires as scheduled helps increase the life of the tire and improve fuel mileage, thus saving your customers money.

Have questions? We’d love to answer them! Please contact: isi@ints.com

Staying Relevant in a Changing Marketplace: Integrated Service Estimator (ISE)

You are already using LubeSoft® but are you maximizing its potential in your business?  Many fast lube operators have expanded their service offerings to remain competitive and boost profitability.  With the Integrated Service Estimator (ISE) from Epicor® you can estimate, order and process your expanded service offering conveniently and with full integration to LubeSoft.

ISE eliminates the time-intensive process of looking up parts and labor in paper catalogs and calling several parts stores to check stock and pricing.  With electronic parts ordering and built in Mitchell 1® labor guide, you can quickly build estimates and electronically order parts directly from local suppliers.  The integration with LubeSoft means your process flow is fast and familiar, and all your core business data is consolidated.

ISE Features and Benefits:

  • Eliminate the need for paper catalogs and phone calls
  • Check product availability and pricing from local parts stores and
    local inventory
  • Access Epicor’s database of 4.7 million parts from 3,000 manufacturers
    with instant viewing of product images, specifications, warranty information,
    technical service bulletins (TSBs), and more
  • Estimate labor with integrated Mitchell 1® labor guide
  • Ability to add custom parts or labor to an estimate

Time is valuable.  How are you choosing to spend yours?

Visit here for expanded information on ISE.

Have questions? We’d love to answer them! Please contact: isi@ints.com