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Archive for :2013

Eliminate Obsolete Inventory

Do you have obsolete inventory taking up space in your store?  If so, you inadvertently may have inventory working on the “First In, Never Out” method.  With the end of the year quickly approaching, now is a great time to evaluate your stock.

Here are a few scenarios with instructions on how to easily clean up your inventory.

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2013 ISI Awards

employee-awards

We’re excited and proud to announce the 2013 ISI Awards. Please help us in congratulating the amazing people below:

2013 Support Person of the Year – Victor L. Bartruff III
Every year, ISI’s customers cast their ballot for the Support Person of the Year. This year’s winner is Victor L. Bartruff III. Customers voted Victor as the Support Person of the Year for his outstanding customer service. Victor has been a valuable member of the ISI team since 1993.

2013 CEO Choice Award – Kelvin K.P. Ngai
The CEO Choice Award is an award to honor an employee who has demonstrated strong commitment to the ideals for which ISI stands and to honor those whose jobs are often not as visible in their importance to the successful operation of the ISI team. The 2013 award winner is Kelvin K.P. Ngai.

2013 Presidents Award / Employee of the Year – Todd S. Sasser
Receiving the Presidents / Employee of the Year Award is a very high honor because not only does it recognize an individual who has gone above and beyond in serving our customers, but it is voted on by fellow ISI peers & employees. This year’s recipient is Todd S. Sasser.

Is an iPad on Your Christmas List?

If you have been thinking about adding Mobile Greeter and signature capture to your software offerings, now is a great time to find a deal on an iPad® generation 2 or newer. With the recent introduction of the iPad Air from Apple®, prices of previous generation iPads have dropped.

Mobile Greeter 11.10 is LubeSoft’s latest innovation that gives you the ability to meet and greet customers anywhere on the lot with your iPad. Mobile Greeter is the fast and friendly way to immediately greet your customers when they arrive.

Features and Benefits

» Edit or Add Customer Information such as Name, Address, Phone, and Email Address

» Easily Select Services for Today’s Visit

» View Initial ESM Information such as Oil Viscosity and Grade, ESM Parts, Tire Pressure and Technical Service Bulletins

» View, add or edit Customer Custom Service Interval

» Print Window Sticker and/or Graphical Service Review

We would love to answer any questions you have about the LubeSoft Mobile Greeter or any other LubeSoft features.  Please contact: isi@ints.com

Are You Prepared?  How To Operate Without Your POS System

One question that many Lube Operators fail to address in their Disaster Preparedness Plan is: How do I run my shop if and when the POS Computer system goes down? I have been in a store during a power outage and the crew immediately stops working. They all had a befuddled look on their faces as if to say, “What do we do now?”

If you don’t already have a plan in place to continue running your operation without the POS system, get one. The day will come when you will be glad you have taken the time and effort to create such a plan and trained your staff how to use the plan.

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Delivering Maximum Value

October marks another anniversary of the Insider. When it began, the ISI Insider was created to give our customers relevant “sound-bytes” of information to help maximize your use of LubeSoft to benefit your business. In an effort to provide a wide variety of information, articles have ranged from disaster preparedness to marketing tips. Often we try to link a topic to our ISI web page to provide more in depth information for you on the topic.

We recognize the magnitude of e-mails that plague your inbox on a daily basis, which is why we want the Insider to be of maximum value to you. Your time is precious and we respect that.

So, instead of another topic in this edition we want to ask you, our customer, a couple of questions. What topics would have the most relevance and value to you? What would you like to see featured in the ISI Insider?

Our software is driven mainly by the valuable input we receive from you our customers. We believe the Insider could also benefit from that same thought and input from you.

Please take a moment to send us your thoughts.  We thank you in advance!

Send your ideas to marketing@ints.com.