With the recent introduction of LubeSoft Signature Capture for the Apple iPad, technicians now have the ability to review LubeSoft work orders and capture customer invoice signatures anywhere in the shop. This convenient and mobile feature provides the ability to send electronic invoices to customers. Signature capture provides your customer an easy way to keep an electronic record, while simultaneously allowing you to collect a valid e-mail address for future e-mail based marketing purposes.
Building a customer e-mail database with valid e-mail addresses is beneficial in numerous ways. Specifically, it allows you to create different points of “touch” with your customer base, create opportunities to up-sell services, and send out reminders for services due.
You probably know by now that acquiring new customers is more costly than gaining repeat business. Put time and effort into customer retention by using software such as Signature Capture, and reap the rewards. Your customers will notice the difference.
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