Archive for : ISI Insider

2014 Award Recipients

We love every chance we get to recognize our people for their outstanding work. Each year in December, ISI presents three awards to individuals who have demonstrated excellence in teamwork and customer service. In this issue of the Insider, we are honored to present the 2014 recipients. Read More

A Special Note from the CEO

This time of year is always a time for reflection and thanks.  As I look back on our twenty-six years in business, it is filled with a very real and sincere gratitude for all you have meant to us as we strive to grow and serve the needs of our industry.

I’ve always said we are not perfect, but we are committed.  I hope we have demonstrated this to you over the many years of you being a part of the ISI family. Your contributions have allowed us to continually endeavor to make our business relevant to your needs.  For that I want to personally thank you.

As this year comes to a close, I want to express our heartfelt wishes for a blessed season and meaningful times with your loved ones.



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Steve Barram


Integrated Services, Inc.

Managing Tires in LubeSoft® just got easier

ISI has added new features in LubeSoft Inventory Setup and LubeSoft Invoicing making it easier for you to setup, track and sell tires.

In the LubeSoft 11.14 release we added a new “Sub-type” designation in Inventory Setup for parts that are Tires. The Sub-type T provides the option to store tire specific information including: Tire Brand, Tire Size, Mileage Warranty, Speed Rating and more. Example:  Michelin, 245/75-16, 60,000, S, etc.

Additional features related to searching for and selling tires have been added.  Here are a few examples:

  • New special help screens to search for tire inventory items during invoicing. Search by one or more key pieces of tire information such as Tire Brand, Size, Speed Rating and more. Instantly see which tires you have in stock based on your search options.
  • Added the collection of tire DOT (Department of Transportation) numbers that also print on our Plain Paper Invoice forms.
  • Created an integration with CIMS (Computerized Information Management Systems) to electronically transmit DOT numbers in order to maintain compliance with NHTSA (National Highway and Traffic Safety Administration). Please contact ISI Sales for further information on how to enroll your store.

For more detailed information about these new Inventory Setup and Tire Search features, refer to your LubeSoft 11.14 User Guide at your store or on webCentral.


General Questions?  Please contact isi@ints.com

Reduce Employee Time Theft

Employees are the face of your company. You invest time and money into developing individuals that
will represent your brand with excellence and treat customers with the highest respect. While the hope
is that you have employees that follow guidelines and policies, it is important to take preventative
measures to remove temptation for cutting corners.

Unfortunately, timesheet altering and “theft” is more common than most of us realize. To reduce the
opportunities for employees to do so, we’ve compiled a few ideas to help:

Read More

11.13 LubeSoft Release Updates

The 11.13 LubeSoft® release is here and we want to highlight two key features for you.

With the changes in recent years to expanded services offered in stores and expanded requirements for documenting product information on the invoice, such as the Oil Weights and Measures requirements, ISI has enhanced the inventory setup to meet these needs. These changes include the following:

Expanded Part Number and Description fields throughout LubeSoft

Part number field has expanded to allow up to 15 digit part numbers in Set Up Inventory Items. The Description field has expanded to allow an extended description for your inventory items of up to 185 characters. The expanded description will print on the Plain Paper Invoice formats.

Added Oil Type Designator to Inventory Setups

In Set Up Inventory Items, for motor oil Type ‘L’ items, you can now select from a list the oil type designation for each motor oil you carry. The oil type designations available are: conventional oil, semi-synthetic oil, synthetic oil, high mileage oil, re-refined oil, bio-synthetic oil, heavy duty conventional oil, heavy duty semi-synthetic oil, heavy duty synthetic oil and other.

 You can reference the 11.13 Update Docs you received or contact ISI Support at 800.252.3099 if you have additional questions regarding these new enhancements.

General Questions? Contact us at: isi@ints.com