Our
commitment to Support
"We are committed to providing the highest quality products and services in the industry. We strive not only to meet your expectations, but to exceed them. So we guarantee prompt, knowledgeable service; innovative technology; and a responsive, flexible staff.
As the industry changes, you need a technology partner who will be there every step of the way. ISI is firmly committed to meeting your management needs both now and in the future."
Steve Barram
CEO
Learn More about
Our Support Commitment
Service
and Leadership
Undeniably excellent customer service and market leadership distinguish ISI from the competition. ISI invests heavily in its support staff, which by itself is larger than the entire staff of most other fast lube and car wash software companies. Support begins when a member of ISI’s certified training team comes to each store to install the system and train employees to use it effectively. Customized training and consulting services are also available.
ISI’s fast and friendly phone support is readily available over 100 hours a week to answer questions, clarify new features and listen to ideas for improving the system. The 25+ person support staff is trained in all facets of the system (software, operating system, hardware diagnostics) and can dial into your stores’ computer without interrupting the flow of business.
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