"ISI is very committed to helping us run our business the way we want to. Even when we have had some unique needs over the years, ISI’s developers and programmers have worked very closely with us to ensure our needs are met. And we have found that when support is needed, the technicians are very knowledgeable and responsive. That level of commitment is hard to find in another company."
Sean Mullan, Zip Lube
ISI customer since 1991 |
"Thanks to ISI’s LubeSoft, we doubled in size! We went from four locations to eight using LubeSoft’s effective management controls. I especially like how at the Central Office each morning, all store operating information is there waiting for me. LubeSoft® is also a great help to our store managers because throughout the day they can easily access important data such as reorder points and labor statistics."
Derrick Oxender, Victory Lane
8 locations |
"What I like about ISI’s LubeSoft® is you get a superior computer system that is also easy to use. It takes little time for new employees to learn how to use LubeSoft®, but at the same time it has very valuable management tools that I use to improve my business. I’m glad I didn’t have to settle for a lesser system."
Joe Redmond, Kwik Kar
LubeSoft® customer since 1999 |
"The ISI LubeSoft® system is a valuable tool that allows us to integrate POS, inventory management and accounts receivable seamlessly into one system. LubeSoft® will grow with a starting business or adapt to a multi-outlet company. I highly recommend LubeSoft® to everyone whether they are just starting out or well-established."
Carl Muench, Speed Lube
15 locations |
"Knowing who my customers are, where they are, their buying habits, and how to contact them is vital to growing our three locations. ISI has become our partner in putting together and using all of the customer information and controlling our cost of doing business. Knowledge is power. Without it we are just guessing and our business is way too important to guess. It is comforting to have ISI in our corner."
David Bunn, Havoline Fast Lube
3 locations |
"We are so happy to be part of the ISI family. Everyone we have worked with from the sales department to the support staff have been great. From the beginning, we could see how LubeSoft® could benefit our small business. We are delighted with the equipment and the ease of getting into and working with the programs. We are looking forward to many years of working together with ISI."
Sharon Ennis,
Terry’s Tires & Lube
ISI customer since 2001 |
"Those of us who have been in the fast lube industry for a while know how important training is. We have greatly benefited from ISI’s initial basic training as well as ISI’s advanced training seminars, such as Howie Loewen’s ’Train the Trainer’ sessions for managers. The years of real world experience ISI brings to the table cannot be matched by any other computer company."
John Vant, LubePro's
15 locations |
"With LubeSoft’s help, our franchise exceeds the industry average in daily car count by 25 percent. LubeSoft® helps our crew work fast — and the faster they go, the more customers we service. When we’re servicing cars, cashing out and running reports, LubeSoft® keeps going without slowing us down."
Ricky Brooks & Joe Watson, Express Oil Change
138 locations |
"If you have ever thought about updating your quick lube facility in the area of computer POS systems, you can’t go wrong with ISI LubeSoft. Hands down the best, most complete system out there. Reduces or almost eliminates theft issues, reduces labor dollars and adds a certain professionalism to your location. Top of the line support and dependability unmatched in our field."
Kevin McAllister,
Texaco Xpress Lube
13 locations
|
"Prior to opening our business, we researched computer systems and ISI’s LubeSoft® was clearly the most comprehensive and user friendly. LubeSoft® provides important financial information that allows us to easily analyze our business. ISI’s updates give our employees the most current and accurate vehicle information. I would highly recommend an ISI system to any company interested in a streamlined and effective operation."
David Queener,
Classic Lube Express
ISI customer since 1997 |
"We started out on another computer system and there were constant problems. We could rarely reach their technical support right away and we felt lucky if they called back the same day. In 1998 we purchased the ISI computer system and it was a touch of heaven. If you are looking at computer systems and have questions about ISI’s LubeSoft, feel free to call me!"
Linda Walker, Kwik Kar
2 locations |
"I don’t know how we would operate without ISI. The system is easy to use for new employees and really helps increase sales with the service reviews and manufacturers’ recommendations readily available. The heads up warnings, filter recommendations and oil types really help reduce or eliminate damage or warranty claims."
Johnny Alto, Alto’s LubeXpress
single-store operator
|
"Four years ago we began looking diligently for a new POS system. We took our time and really studied our options. In the end, we chose ISI's LubeSoft. Having been in the industry twenty years, I have seen other software companies come and go. ISI has been committed to our industry and continues to be among the leaders in providing new technology."
S. Todd Burns, Time It Lube
20 years of industry experience |
"When you’re running a fast-paced shop, you can’t afford to wait for support help. LubeSoft’s support team understands that. They go the extra mile to answer your questions immediately — and when lines are busy, they always call back within minutes. With LubeSoft, you always get the help you need."
Bev Cavinder, Oil ‘N’ Go
2 locations |
"In this business, giving great customer service is essential. With ISI’s WashSoft® , my employees have the tools they need to do that. WashSoft® is fast and easy to use, so we can cash customers out quickly. And, with WashSoft® ’s reports, we can stay on top of things like labor and weather, so we’re always prepared for busy and slow days. We want to give our customers service they’ll remember — with WashSoft® we can."
Mark Florsheim,
Auto Mall Car Wash |
If you want the best in the industry, by far, you will want ISI’s LubeSoft. The control it allows me to run my business is tremendous. Probably my favorite part of the system is that I can leave my shop and know exactly how it is running during the day. This is done through the internet with total tickets, ticket average, labor and cost of goods reporting directly to my cell phone every hour."
Frank Siciliano, Express Lube
LubeSoft® customer since 1988 |
"LubeSoft® takes the guesswork out of the equation. Accuracy is the key to running flawlessly throughout the day and LubeSoft® is there to make it happen. LubeSoft® is the most important tool in my shop to help achieve what I need done."
Rodney Schmidt,
Quik Oil Change
3 locations |
"In my opinion, look up ‘Customer Service’ and you will find the ISI support team listed as a definition. The support team is excellent and is patient at talking me through any situation. I have used the ISI system for almost five years. I highly recommend the system to lube operators."
Gary Ollerenshaw, Redmond Xpress Lube
30 years of retail experience |
"LubeSoft’s speed and flexibility make it such a valuable operating tool. The product allows us to run multiple applications at the same time without slowing down the system. For example, we can quickly invoice and cash out customers, receive inventory, and use StarOfficeTM programs such as word processing and spreadsheet software — all at the same time."
Jeff Davenport, Oil Can Henry’s
3 locations |
"It’s the best total package in the industry. If you want powerful car wash management that ties to the best lube software out there, you’ve got to get WashSoft® and LubeSoft®. WashSoft® streamlines our cashier functions and saves time. Plus, ISI’s customer service is the best."
Kerry Parker,
Supersonic Car Wash
lube/wash combo |
